Welcome to the Tapstrore FAQs page! We’re here to address your queries and ensure a smooth shopping experience. Check out the commonly asked questions below:

1: How do I place an order?

Placing an order is easy! Simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to provide shipping information and payment details.

2: Can I modify or cancel my order after it’s placed?

In most cases, you can change or cancel your order within 24 hours of placing it. Please contact us as soon as possible to let us know your request. Orders that have already been processed or shipped cannot be modified.

3: Where do you ship?

Currently, We only ship to addresses within Canada. We’re working to expand our shipping destinations, so stay tuned for updates!

4: How long does shipping take?

Orders are typically processed within 2-3 business days. Standard shipping to Canada takes approximately 6-10 days. For more details, check our Shipping Policy.

5: What if there are delays in my shipment?

While we aim for timely deliveries, unforeseen circumstances may cause delays. Refer to our Shipping Policy for information on delays and how we handle them.

6: What payment methods do you accept?

Currently we accept payment by method:

• PayPal: Use your PayPal account for a quick and secure checkout process.
• We also accept American Express, Discover, Visa, Mastercard, and JCB credit cards for your convenience.

7: Is my payment information secure?

Yes, your payment information is securely processed using industry-standard encryption. We prioritize the security of your personal data.

8: How can I return an item?

If you’re not satisfied with your purchase, refer to our Return Policy for instructions on initiating a return. Please note that certain items may be non-returnable.

9: Can I exchange an item?

At this time, we do not offer direct exchanges. You may return the item and place a new order for the desired product.

10: How do I create an account?

Click on the “Account” icon, then select “Create Account.” Follow the prompts to enter your information and create your account.

11: How is my personal information used?

We prioritize your privacy. Review our Privacy Policy for details on how we collect, use, and protect your personal information.

12: How can I reach customer support?

Our customer support team is here to help! Visit our Contact Us page for various ways to get in touch, including email and phone support.

If you don’t find the answers you’re looking for, feel free to contact us directly.