Privacy Policy

Last updated: August 12, 2026

At Tapstrore (“we,” “us,” “our,” or the “Site”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit https://tapstrore.com/, use our services, place an order, or otherwise communicate with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to any individual using or interacting with our Services, including customers, website visitors, and other individuals whose information we may collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how we collect and use your information as described below.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable legal and regulatory requirements.

When changes are made, we will update the “Last updated” date at the top of this page and publish the revised policy on our Site. We encourage you to review this page periodically to stay informed about how we handle your information.

2. How We Collect and Use Your Personal Information

We collect personal information when you interact with our Site and Services in different ways, including when you browse our website, create an account, place an order, contact us, or otherwise communicate with us.

We use this information to operate and improve our Services, process and fulfill orders, provide customer support, communicate with you, comply with applicable laws, and protect our business, customers, and Services.

3. Personal Information We Collect

The information we collect depends on how you use our Site and Services. Personal information may include information that identifies you or can reasonably be associated with you.

The types of information we may collect include:

  • Contact information such as your name, email address, phone number, billing address, and shipping address.
  • Order information such as products purchased, order details, billing information, shipping information, and payment status.
  • Account information such as your username, password, and other information associated with your account.
  • Shopping activity such as products you view, add to your cart, purchase, or save to a wishlist.
  • Customer service information, including information you provide when contacting us or submitting an inquiry.
  • Technical and usage information collected when you interact with our Site.

You may choose not to provide certain information. However, some information is necessary to process orders, provide certain Services, or respond to your requests.

4. Information You Provide Directly

We may collect information that you provide directly to us when you:

  • Create or manage an account
  • Place an order
  • Subscribe to communications
  • Contact customer support
  • Submit a contact form
  • Leave a product review
  • Participate in other features available through our Services

The information you provide will depend on the nature of your interaction with us.

5. Information Collected Automatically

When you visit or interact with our Site, certain information may be collected automatically through cookies and similar technologies.

This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Network information
  • Pages visited
  • Products viewed
  • Website interaction information
  • Date and time of visits
  • General usage and browsing activity

We use this information to understand how visitors use our Site, maintain website functionality, improve our Services, and help protect our Site against fraudulent or malicious activity.

6. Information We Receive from Third Parties

We may receive personal information from third parties that support our business and Services.

These may include payment processors, shipping and fulfillment providers, website hosting providers, analytics services, advertising partners, customer support services, and other vendors that provide services on our behalf.

Information received from third parties will be handled in accordance with this Privacy Policy and applicable laws.

7. How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Products and Services:
To process payments, fulfill and ship orders, provide order confirmations and updates, manage customer accounts, process returns and refunds, and provide customer support.

Communication:
To respond to your questions, requests, and inquiries and to provide information relating to your orders or account.

Marketing and Advertising:
Where permitted by law, we may use your information to send promotional communications or provide advertisements that may be relevant to your interests. You may opt out of marketing communications at any time.

Improving Our Services:
To understand how customers interact with our Site, analyze usage, improve website functionality, and develop better products and services.

Security and Fraud Prevention:
To detect, investigate, and prevent fraudulent, unauthorized, illegal, or potentially harmful activity and to protect our customers, Site, and business.

Legal and Business Purposes:
To comply with applicable laws and regulations, respond to lawful requests, enforce our policies, and protect our rights and the rights of our customers and others.

8. Cookies

Like many websites, we use cookies and similar technologies to operate and improve our Site.

Cookies may help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Maintain website functionality
  • Understand how visitors use our Site
  • Analyze website performance
  • Improve our Services
  • Support relevant advertising where applicable

Most web browsers accept cookies automatically. You can adjust your browser settings to block or remove cookies. However, disabling cookies may affect certain features or functionality of our Site.

9. How We Share Personal Information

We may share personal information with trusted third parties when necessary to operate our business and provide our Services.

These parties may include:

  • Payment processors
  • Shipping and fulfillment providers
  • Website hosting and technology providers
  • Analytics providers
  • Customer support providers
  • Marketing and advertising partners
  • Professional advisers and service providers
  • Affiliates and business partners

We may also disclose information when required by law, to respond to lawful requests, enforce our terms and policies, investigate potential violations, or protect our rights, customers, and Services.

We do not sell your personal information for money.

10. User-Generated Content

Our Services may allow you to submit product reviews, comments, photographs, or other content.

If you choose to submit content to a publicly accessible area of our Site, that information may be visible to other users and members of the public.

Please consider carefully what personal information you include in publicly available content. We cannot guarantee that other users will respect the privacy of information you choose to make public.

11. Third-Party Websites and Links

Our Site may contain links to websites, services, or platforms operated by third parties.

If you follow a link to a third-party website, that website will have its own privacy policy and terms of use. We are not responsible for the privacy, security, content, or practices of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Children’s Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can review the situation and take appropriate action.

13. Security and Retention

We take reasonable measures to protect the personal information we collect from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements.

14. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request a copy of your personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Exercise other rights available under applicable privacy laws

To exercise your rights, please contact us using the details provided below.

We may need to verify your identity before completing certain requests. We will handle valid requests within the timeframes required by applicable law.

15. Marketing Communications

If you receive promotional emails from us, you can unsubscribe at any time by clicking the unsubscribe link included in the email.

Even if you opt out of promotional communications, we may still send you important non-promotional messages relating to your orders, account, transactions, or other Services.

16. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can review and address your concern.

Depending on your location, you may also have the right to submit a complaint to the relevant data protection or privacy authority.

17. International Data Transfers

Because we work with service providers and business partners located in different countries, your personal information may be transferred to, stored in, or processed outside the country where you live.

When required by applicable law, we will take appropriate measures to ensure that international transfers of personal information are handled in accordance with applicable privacy requirements.

18. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Email: [email protected]
Phone: +84 819667406
Address: No. 70 Thuy Phuong Street, Dong Ngac Ward, Bac Tu Liem District, Hanoi 100000, Vietnam

We value your trust and are committed to handling your personal information responsibly.