Contact Information

    Address: No. 70 Thuy Phuong Street, Dong Ngac Ward, Bac Tu Liem District, Hanoi City, Vietnam, 100000
    Phone: +84 819667406
    CA Warehouse: 2446 Cawthra Road, Building 1, Unit 8, Mississauga ON L5A 3K6
    CA Phone: 416 836 9545
    Working Hours: Monday – Friday: 9 a.m. – 6 p.m.
    Email: [email protected]

    1. Customer Support Channels

    If you have general inquiries, product information or questions regarding your order, you can contact us at [email protected] or fill out the form available above.

    2. Response Time:

    We strive to respond to all inquiries and messages within 24 hours. During peak seasons or high volume, our response time may be slightly longer, but we appreciate your patience.

    3. FAQs

    Before reaching out, check our comprehensive FAQs. You might find answers to common questions, helpful guides, and troubleshooting tips.

    4. Order Tracking

    For information on order status, tracking, or delivery inquiries, use our Order Tracking feature. You’ll find a link to track your order in your shipping confirmation email.

    5. Returns and Refunds

    If you need assistance with returns or refunds, please review our Returns & Refunds Policy for detailed instructions. For additional support, contact our customer service team.

    6. Feedback and Suggestions

    We value your feedback! Whether it’s a suggestion for improvement or a positive experience you’d like to share, please send your thoughts to [email protected].